Terms of Use

These Terms of Use (“Terms”) constitute a legally binding agreement between you (“you”, “your”) and iReelz (“we”, “our”, “us”) governing your access to and use of the iReelz platform, website, applications, and related services (collectively, the “Service”) available at ireelz.com.

By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service. Please also review our Privacy Policy, which describes how we handle your data.

1. Eligibility

You must be at least 13 years old (or 16 in the European Economic Area) to use the Service. By using iReelz, you represent that you meet this age requirement and have the legal capacity to enter into these Terms. If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

2. Account Registration and Security

• •You must provide accurate and complete registration information and keep it up to date.
• •You are responsible for maintaining the confidentiality of your account credentials.
• •You are responsible for all activity that occurs under your account.
• •You must notify us immediately at support@ireelz.com if you suspect unauthorised access to your account.
• •We reserve the right to suspend or terminate accounts that violate these Terms.

3. Service Description

iReelz is an AI-powered platform that provides:

• •Social media caption generation across multiple platforms and languages
• •Character-voice caption generation with distinct personality profiles
• •YouTube trend analysis and content performance insights
• •Business content generation for professional platforms
• •A royalty-free production music library with tiered licensing (the “Music Library”)
• •AI-powered creative studio tools for image and video generation

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with reasonable notice where practicable. Service availability is not guaranteed and may be interrupted for maintenance or updates.

4. Subscription Plans and Payment

4.1 Plans

The Service is available in multiple tiers: Starter (free), Creator Pro, and Studio. Each tier includes different daily usage limits, features, music licensing rights, and capabilities as described on our Pricing page. We reserve the right to modify pricing and plan features with 30 days’ notice.

4.2 Billing

• •Paid subscriptions are billed monthly through Paddle, who acts as our Merchant of Record.
• •Subscriptions automatically renew at the end of each billing period unless cancelled.
• •You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period.
• •If payment fails, we may suspend access to paid features until payment is resolved.

4.3 Refund Policy

We offer a 14-day refund window from the date of any subscription charge. If you are not satisfied with the Service within 14 days of a payment, you may request a full refund by contacting us at support@ireelz.com.

• •The 14-day refund window applies to every subscription charge, including renewals.
• •Refunds are processed by Paddle back to your original payment method within 5–10 business days.
• •You may cancel your subscription at any time to prevent future charges. Cancellations take effect at the end of the current billing cycle, and you will retain access to paid features until then.
• •For full details, see our Refund Policy.

4.4 Usage Limits

Each plan includes daily limits on captions, character generations, trend analyses, and music downloads. Limits reset at midnight UTC each day. Attempting to circumvent usage limits is a violation of these Terms.

5. Intellectual Property

5.1 Your content

You retain ownership of all content you input into the Service (topics, brand briefs, descriptions). You grant us a limited licence to process this content solely to provide the Service to you.

5.2 Generated content

Captions, hooks, hashtags, and other text content generated by the Service are licensed to you for personal and commercial use. You are solely responsible for reviewing generated content before publishing and ensuring it complies with applicable laws and platform policies. We make no guarantees regarding the originality, accuracy, or suitability of generated content.

5.3 Music library content

All music tracks, compositions, and audio files available through the Music Library remain the intellectual property of iReelz and/or their respective rights holders. Tracks are licensed, not sold. Your rights to use downloaded tracks are governed exclusively by Section 6 (Music Library Licensing) below. No ownership of the underlying composition or master recording is transferred at any time.

5.4 Our property

The Service, including its design, code, AI models, character voices, music compositions, brand elements, and all related intellectual property, remains the exclusive property of iReelz. You may not copy, modify, reverse engineer, decompile, or create derivative works of the Service.

6. Music Library Licensing

The iReelz Music Library provides royalty-free production music for content creators. Each download generates a license certificate (PDF) that serves as your proof of authorised use. The scope of your license depends on your subscription tier at the time of download.

6.1 License Tiers

6.2 Grant of License

Upon each successful download, iReelz grants you a non-exclusive, worldwide, perpetual license to synchronise and use the downloaded track in audiovisual content, subject to the tier-specific terms above. “Perpetual” means the license for that specific download does not expire, even if your subscription is later cancelled or downgraded.

Each license is tied to the subscription tier active at the time of download. Upgrading your plan does not retroactively expand the rights of previously downloaded tracks. To obtain broader rights for a previously downloaded track, download it again under the higher-tier plan.

6.3 Restrictions — All Tiers

Regardless of license tier, you may NOT:

• ✕Redistribute, resell, sub-license, or share the raw audio files (MP3 or any derived format) as standalone files.
• ✕Upload tracks to music distribution platforms (Spotify, Apple Music, Amazon Music, Deezer, YouTube Music, etc.) as your own release.
• ✕Register or claim ownership of any iReelz composition with a performing rights organisation (PRO), content identification service, or copyright office.
• ✕Use tracks in AI/ML training datasets or generative audio models.
• ✕Use tracks in content that is illegal, defamatory, hateful, or promotes violence.
• ✕Share your account credentials or download links with third parties.

6.4 Content ID and Copyright Claims

iReelz does not register its music with YouTube Content ID or any third-party fingerprinting service. If you receive a Content ID claim or copyright strike on a video that uses an iReelz-licensed track:

• •Use your license certificate (PDF) as evidence of authorised use when disputing the claim.
• •Contact us at support@ireelz.com with your license ID and the claim details, and we will assist you in resolving the dispute.
• •We will make commercially reasonable efforts to resolve false claims, but we cannot guarantee the outcome of third-party dispute processes.

6.5 Royalty-Free Definition

“Royalty-free” means you pay no ongoing royalties or per-use fees after download. It does NOT mean the music is free of copyright. All tracks remain the copyrighted property of iReelz and/or their respective composers. Your license grants usage rights only.

6.6 Termination of License

We may revoke a specific license if we determine, in our sole discretion, that you have materially breached the restrictions in Section 6.3. In such cases, you must remove the affected track from all published content within 30 days of notice. Licenses obtained in good faith and not in breach remain perpetual.

7. Acceptable Use

You agree not to use the Service to:

• •Generate content that is illegal, defamatory, harassing, threatening, or discriminatory
• •Infringe on any third-party intellectual property, privacy, or publicity rights
• •Circumvent, disable, or interfere with usage limits, security features, or access controls
• •Use automated systems (bots, scrapers) to access the Service beyond normal use
• •Impersonate another person or misrepresent your affiliation with any entity
• •Distribute malware or conduct any activity that could harm the Service or other users
• •Resell, sublicence, or redistribute access to the Service without written permission
• •Bypass download limits or share raw music files obtained through the Music Library

8. YouTube API Services

The Service uses YouTube API Services to retrieve publicly available video and channel data for trend analysis. By using these features:

• •You agree to be bound by the YouTube Terms of Service.
• •You acknowledge the Google Privacy Policy applies to data processed through YouTube API Services.
• •You may revoke access at any time via Google Account Connections.
• •You agree not to use iReelz to violate YouTube’s API Services policies, including scraping, exporting raw metrics, or generating independent metrics that replace official YouTube data.
• •You may request deletion of YouTube-related data at any time by contacting support@ireelz.com.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that: (a) the Service will be uninterrupted, timely, secure, or error-free; (b) generated content will be accurate, original, or suitable for any particular purpose; (c) trend analysis results reflect real-time or guaranteed performance metrics; (d) music tracks will be free from third-party Content ID claims; or (e) defects will be corrected. You are solely responsible for evaluating and bearing the risks associated with using generated content and licensed music.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IREELZ SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, INCLUDING ANY CONTENT ID CLAIMS, COPYRIGHT DISPUTES, OR REVENUE LOSS RELATED TO MUSIC LICENSED THROUGH THE SERVICE.

Our total aggregate liability for all claims arising from or related to the Service shall not exceed the amount you paid to iReelz in the twelve (12) months preceding the claim. This limitation applies regardless of the theory of liability (contract, tort, strict liability, or otherwise).

11. Indemnification

You agree to indemnify, defend, and hold harmless iReelz and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights; (d) content you publish using the Service; or (e) your use of licensed music outside the scope of the license tier granted to you.

12. Termination

• •You may terminate your account at any time through your account settings or by contacting support.
• •We may suspend or terminate your access for violation of these Terms, with or without prior notice depending on the severity of the violation.
• •Upon termination, your right to use the Service ceases immediately.
• •Music licenses obtained prior to termination remain valid and perpetual, provided you were in compliance with these Terms at the time of download.
• •Account data will be retained for 30 days after termination, after which it will be permanently deleted unless required by law.
• •Sections 5, 6, 9, 10, 11, 13, and 14 survive termination.

13. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

Any dispute arising from these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to binding arbitration administered under the Arbitration and Conciliation Act, 1996. The arbitration shall be conducted in English.

Nothing in this section prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction where necessary to prevent irreparable harm.

14. General Provisions

• •Severability: If any provision of these Terms is found unenforceable, the remaining provisions remain in full force and effect.
• •Entire agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and iReelz.
• •Waiver: Failure to enforce any provision does not constitute a waiver of that provision or any other provision.
• •Assignment: You may not assign your rights under these Terms. We may assign our rights without restriction.
• •Force majeure: We are not liable for failure to perform obligations due to circumstances beyond our reasonable control, including natural disasters, war, government action, network failures, or pandemics.

15. Changes to These Terms

We may modify these Terms from time to time. Material changes will be communicated via email or an in-app notification at least 14 days before taking effect. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms. If you disagree with any changes, your sole remedy is to discontinue use of the Service and close your account.